eDelivery Expo


  • The Final Mile

    The Final Mile

    5 April, Theatre 4
    Is your delivery strategy surpassing customer expectations whilst playing a pivotal role in driving eCommerce revenue?  The final mile - get it wrong, and business is measurably lost; get it right, and win the competitive edge!  Strategies and technologies designed to drive increased flexibility, convenience and cost-effectiveness continue to grow, but do you really know what your customers actually wants? What tools and strategies are you using to manage these expectations to ensure cost-effectiveness and drive profitability?  The 3rd Annual eDelivery Expo is fast becoming the meeting place for the UK’s delivery ecosystem! With over 1.5bn parcels expected in order movements in the UK alone, this event  will showcase  an exciting mix of suppliers, education and best practice advice  designed to make your final mile deliveries go the distance!correos
  • Operational Excellence

    Operational Excellence

    6 April, Theatre 4

    Retail Operations will examine how the rapid growth of online retail has impacted traditional infrastructure revealing new approaches for achieving efficiency, responsiveness and agility. Migration to online shopping has forced retailers to restructure operations, models and relationships with customers and suppliers to achieve supply chain effectiveness. Hear how leading retailers are getting to grips with new technology and operational strategies designed to increase  growth opportunities and customer satisfaction by gaining first-hand insights into key topics including omni-channel, international growth and delivery, big data, sourcing, returns management and collaborative working. This conference will get to the heart of what is needed to improve supply chain effectiveness in the omni-channel today while maximising commercial objectives available to ensure a fit for future retail supply chains.

  • The Final Mile
  • Operational Excellence



6 April, Theatre 4
  1. Third party pick- up and drop off to maximise convenience and flexibility
    More details coming soon.
  2. Sponsor Case Study: Correos
    More details coming soon.
  3. Post Sales Delivery and Returns
    The devil is in the detail! 
  4. Panel Discussion
    Final Mile: Same-Day, Next-Day, Nominated Day & Time Slots
  5. Panel Discussion

    Opening Your Doors to the 4th Industrial Revolution


    This session explores how modern retails can open their doors to the seemingly overwhelming influx of innovation, sift through the noise and then rapidly evaluate, integrate and deploy the technology before its pertinence expires.

    • Robin  Phillips
  6. Panel Discussion
    Partnering with 3PLs  - where, when and how?
  7. Opening Keynote Address
    Behind the Slogan - hard lessons from the front line of supply chain transformation
  8. Opening Keynote Address
    Festive Post-Mortem – lessons to learn and moving forward for 2017 and beyond!
  9. International Fulfillment and Delivery
    Delivering customer satisfaction and achieving cost-effectiveness in the global markets  
  10. Fleet Management to Optimise Home Delivery and Customer Satisfaction
    More details coming soon.
  • EDX is very good for meeting suppliers and for networking and networking is the critical element for me
    Walter Blackwood
    Former Director – Group Logistics, Mothercare
  • It’s a great two days and in terms of what you can get of those two days - there’s so much on the itinerary
    Shaun Fernandes
    Senior Manager – Click & Collect, ASDA
  • EDX is the place to be
    John Munnelly
    Head of Operations, John Lewis Partnership
  • EDX is very good at getting a lot of the solutions and products that we didn’t know were available on the market
    John Wilson
    Director, PowerSaver Electrical Supplies
  • EDX is great, you cannot have multichannel without eDelivery
    Shaun Fernandes
    Senior Manager – Click & Collect, ASDA



Hall 9
The NEC Birmingham

Gold Sponsors

Silver Sponsors


Clarion EventsT: +44(0)20 7384 7802  E: info@internetretailingevents.com

The eDelivery Expo is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 
Registered Office: Bedford House, 69-79 Fulham High Street, London, SW63JW, United Kingdom
Internet Retailing Events is a subsidiary of Clarion Events Limited.