Feefo is working hard to be the world's most trusted supplier of ratings and reviews registered for merchants and to consumers.
Feefo is grounded on five values that underpin our approach to delivering a great service:
Genuine - there is so much press about fake reviews; our process simply does not allow for this.
Leaders - through our platform, our ratings and reviews and our insight into consumer behaviour, we are leaders in the field of ratings and reviews.
User friendly - in all our touch points, whether as a merchant or a consumer, we want to give you the best experience.
Impartial - because we are independent of retailers, we will not shy away from negative reviews! What you see through Feefo is genuine, impartial feedback.
Fun - whenever you come in to contact with us, our staff, office or system, we want you to have had a pleasant experience, in fact, meet us in person and we will have fun!