eDelivery Expo

IMRG Lounge

Got burning questions about eCommerce?

Got burning questions about eCommerce?

IMRG are involved in all areas of online retail – from marketing and trading right through to site optimisation and delivery – so if you’ve got any questions about the market, where it’s heading and your place within it, visit the IMRG Lounge and put your questions to our experts.

Talk about: 


  • What is driving the current strong growth rates for online retailers?
  • What can we expect from Black Friday and the Christmas peak in 2017?
  • Are multichannel or online-only retailers performing better at the moment and why? 
  • When – and if – will next-day account for a greater share of online deliveries than economy services?


We’ve been tracking the UK online retail market since 2000. We can help you to understand industry benchmarks in the following metrics:

  • Conversion rates and average basket values for 12 sectors
  • Checkout and basket abandonment rates
  • Smartphone and tablet performance
  • Click & collect growth
  • Plus almost 200 more individual metrics


Expansion into other markets is a key focus for many IMRG members. To help support successful cross-border expansion, we work with our partner association eCommerce Worldwide to produce dedicated market guides – which contain all the information you need to make the most of emerging opportunities and avoid the common pitfalls.

Come and ask us for insight on the markets of interest to you

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  • EDX is very good for meeting suppliers and for networking and networking is the critical element for me
    Walter Blackwood
    Former Director – Group Logistics, Mothercare
  • It’s a great two days and in terms of what you can get of those two days - there’s so much on the itinerary
    Shaun Fernandes
    Senior Manager – Click & Collect, ASDA
  • EDX is the place to be
    John Munnelly
    Head of Operations, John Lewis Partnership
  • EDX is very good at getting a lot of the solutions and products that we didn’t know were available on the market
    John Wilson
    Director, PowerSaver Electrical Supplies
  • EDX is great, you cannot have multichannel without eDelivery
    Shaun Fernandes
    Senior Manager – Click & Collect, ASDA



Hall 9
The NEC Birmingham

Gold Sponsors

Silver Sponsors


Clarion EventsT: +44(0)20 7384 7802  E: info@internetretailingevents.com

The eDelivery Expo is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 
Registered Office: Bedford House, 69-79 Fulham High Street, London, SW63JW, United Kingdom
Internet Retailing Events is a subsidiary of Clarion Events Limited.