eDelivery Expo

News Hub

Hero background

Special Report: The Future of E-Commerce 2017


Given the scale and pace of change, e-commerce is a landscape that presents a number of challenges

Game-changing tech must be understood and adopted to remain competitive. The number of touch points during the customer journey boggles the mind. Savvier buyers hold the industry to higher standards than ever before. If a retailer cannot achieve customer loyalty it simply won’t survive.

In partnership with InternetRetailing Expo and InternetRetailing Media, The Future of E-Commerce special report, published in The Times today, will provide fresh analysis and clarity for senior leaders in this space.

Delving into topics ranging from personalisation and automation to challenging Amazon, the report is a crucial guide for business leaders to understand which technologies will actually add value, how the e-commerce landscape is set to evolve and how slick customer centricity can be achieved.

Across two days IRX and EDX will unveil the future of the Retail Nation and delve into the topics; technology, problems and solutions the Future of E-Commerce Report poses, with a special session on Day 1 and Day 2 from David Lloyd of Alibaba, who's interview - 'What makes Chinese Consumers Click?' - can be read in full within the Report.

You can also read an exclusive piece from InternetRetailing Media's Co-founder and Editor-in-Chief, Ian Jindal, ‘People, our staff, standing on the shoulders of robots and digital capabilities, are the future of e-commerce’.

Download your copy now



Add a Comment

Please enter the code shown below:

Recent Comments

No Recent Comments
  • EDX is very good for meeting suppliers and for networking and networking is the critical element for me
    Walter Blackwood
    Former Director – Group Logistics, Mothercare
  • It’s a great two days and in terms of what you can get of those two days - there’s so much on the itinerary
    Shaun Fernandes
    Senior Manager – Click & Collect, ASDA
  • EDX is the place to be
    John Munnelly
    Head of Operations, John Lewis Partnership
  • EDX is very good at getting a lot of the solutions and products that we didn’t know were available on the market
    John Wilson
    Director, PowerSaver Electrical Supplies
  • EDX is great, you cannot have multichannel without eDelivery
    Shaun Fernandes
    Senior Manager – Click & Collect, ASDA



Hall 6
The NEC Birmingham

Gold Sponsors

Silver Sponsors


Clarion EventsT: +44(0)20 7384 7802  E: info@internetretailingevents.com

The eDelivery Expo is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 
Registered Office: Bedford House, 69-79 Fulham High Street, London, SW63JW, United Kingdom
Internet Retailing Events is a subsidiary of Clarion Events Limited.